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Bookings

Everything you need to know about creating, managing, and editing bookings. Make the most of Flecto’s booking tools.

Updated over a month ago

Bookings 📅

Managing bookings in Flecto is easy and flexible! Here's a quick guide to help you set up and understand each section of your booking page. 💼

Customer 👤

  • You can quickly add a customer directly from the booking, or through the Customers module.

  • We recommend filling in all customer details to build a complete profile.

  • Identification: Add a customer ID or verify them for added security. 🔐

Dates 🗓️

  • Customize your booking dates according to your needs.

  • You can also set default date settings by going to Settings → Bookings.

Products 📦

  • Add as many products as you like to each booking. There’s no limit! 🛠️

Services 🧰

  • Add extra services like transport, setup, or insurance here.

  • Services must be added one by one.

  • When adding insurance as a service, it will be shown to the customer and can be charged to them.

  • Use the ‘Estimate service price’ button to preview how insurance will be calculated. 🧾

Notes 📝

  • Internal notes are only visible within the platform.

  • Use them as reminders or special instructions for your team. 💬

Summary 💸

  • See all the pricing details of your booking here.

  • All prices include taxes, based on your settings in Settings → Taxes.

Documents 📄

  • Create and send personalized quotes and contracts—go paperless! 🌱

  • Use e-signature to sign documents via email or Flecto link.

    • The signing email can differ from the account email.

    • Once signed, a confirmation is sent to both you and your customer.

  • You can also upload your own documents to share through the Flecto link.

  • When customers reply to document emails, replies go directly to the owner. 📬

Payments 💳

  • Easily register payments with a single click.

  • Support for partial or full payments at pickup or return.

  • Works the same way for deposits too.

Flecto Link 🔗

  • Share all booking details, documents, and pricing through the Flecto link.

  • Choose which information to share in Settings → Bookings.

  • Customers can sign documents either via the Flecto link or from the Documents tab. ✍️

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